Returns & Refunds

Returns & Refunds:- Thank you for Shopping with Premium Slates UK, If you do need to return your items for a refund. Please follow the steps below and contact us immediately, we will help you throughout this process. 

Please note:- If Items need to be returned, the buyer is responsible for the return delivery costs. The buyer is responsible for checking the items are in good condition before allowing the driver to leave. Once the delivery team have left, goods are deemed correct and the order is completed. Premium Slates UK cannot be held responsible for damages or delays caused by national Haulage companies.

Contact us Details

Telephone number:- 0161 250 9365

Email address:-

Telephone Opening hours:-

Monday:- 9:00am – 5:00pm

Tuesday:- 9:00am – 5:00pm

Wednesday:- 9:00am – 5:00pm

Thursday:- 9:00am – 5:00pm

Friday:- 9:00am – 5:00pm

Closed:- Saturday & Sunday


Emails :-

Premium Slates UK try our best to respond to emails with in 24 hours of receiving them. Whether your email is in regards to an existing order, we will respond by calling you directly and with a follow up email. Our goal is to provide excellent customer service. 


Our Terms and conditions can be found here.

Our Youtube Channel can be found here